Eric was great! He was professional but made the experience fun! I was so confused about what I wanted and what to do and he was honest and knowledgeable which helped me to make the right decision I won't ever go anywhere else to get a car. Go to Milnes and see Eric!!
Number 2. I took my new Certified car in for its first oil change. Since part of my purchase agreement was two years free oil changes I was surprised when they charged me. Once that was cleared up I asked where my car was and was told outside. My previous dealer would wash all cars once serviced and bring it to you. After a couple more minutes I again asked where my car was and was again told that it was parked out on the lot somewhere. I had to walk through six inches of wet snow to get in my car. Not impressed.
This past weekend was full of test drives and online searching looking for a better vehicle for my expecting wife. Our sales rep, Joe Janssen, took care of all of our needs. He provided streamline accommodations and made a drawn out process short and sweet. Thanks for taking care of us Joe! We hope to do business in the near future.
Strike three was when I took my husbands truck in for service on the date and time of my appointment and the dealership was closed. Posted hour were Saturday 9:00-3:00. Appointment was at 9:00. Tried to call no answer. No answering machine or answering service. Left at 9:30 and made an appointment at a different dealership.
Milnes Staff are extremely helpful, but I have to especially give a huge shout out to Eric Heim who has taken care of me and any concern I've had since buying my Journey from him 2 years ago. Still to this day he is always there to help out in any way he possibly can. So Thank You Eric for everything you've done for me, I can't thank you enough!!
Great service and attention to detail on the purchase of my new Jeep Compass, Hats off to super salesman John W! They beat a competitors price and then some.
I've had three bad experiences with Milner Chevy Imlay City MI. I was looking at a car online the first salesperson left it out so I could stop after hours to see it. I couldn't find it because he neglected to tell me there was more than one Milnes in Imlay City. I'm from out of town so how would I know that.
Milnes Auto Group is a US Car Dealer based in Imlay City, Michigan. Milnes Auto Group is located at 1900 S Cedar St, Imlay City, MI 48444, USA.
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